Solution for smart insurers!

Enhancing Processing — and Profits.

In today’s insurance environment, customers insist on speed, service and convenience. Maintaining your competitive edge requires that you both increase your operating efficiency and reinvent your dedication to customer satisfaction. While the insurance industry has made some forward strides in automation, if you’re like most companies, the challenge remains to eliminate redundant processing. But how?

InsFront/InsBack, OpenFlex’s premier policy management solution, has enabled property and casualty insurers to be more competitive. By increasing productivity, eliminating redundant processing, and increasing system-wide access to information, InsFront/InsBack reduces operating costs. And by paving the way for Internet and intranet-driven service, InsFront/InsBack will position you to better serve your customers well into the next decade.

Whether you are a start-up or a multi-state, multi-line company, InsFront/InsBack’s Windows®-based client/server technology enables you to cost-effectively define and manage your data collection, rating, and processing needs.

You will have more efficient employees, virtual elimination of data entry errors, improved customer service and increased profitability. Also, because you can easily update your system to take advantage of emerging opportunities, you’ll be competitive no matter how quickly or dramatically the insurance environment changes.

The bottom line is a better bottom line.

"Once And Done."
Work Faster, Smarter.

The premise behind InsFront/InsBack is simple -- to eliminate redundant processing and enable you to complete an insurance transaction in a single work session. For example, InsFront/InsBack enables you to enter, underwrite, process an application and -- if the information is complete -- instantly issue the policy. Plus, as the policy is issued, InsFront/InsBack automatically updates all related billing, claims, rating and premium information. Instantly. Just think. No more overnight batches. No more error correction nightmares. No more cumbersome workflows with multiple hand-offs. It’s "once and done" -- your operation runs faster and smarter.

Leading Edge Technology That’s Not Too Hot To Handle.

Although InsFront/InsBack is based on the latest client/server technology, the system has been designed to be implemented and managed by insurance people -- not programmers. We employ the latest advances in technology to address your specific needs. Most entries are made using a mouse, not the keyboard -- dramatically reducing data entry errors.

InsFront/InsBack also offers a suite of proprietary tools to facilitate customization. And because the system was designed with remote processing in mind, InsFront/InsBack opens the door for you to take advantage of future Internet business opportunities. Finally, our development staff is constantly looking for ways to enhance system functionality, so you can rest assured that OpenFlex is committed to keeping pace with the rapid changes in technology.

State Of-The-Art Tools In A Windows® Environment.

With traditional systems, customization can be a real chore. However, InsFront/InsBack's toolset puts the power to change the system in the hands of the people who use it. Updates are simple tasks - not costly, time-consuming projects. In fact, your staff, not our programmers, can complete system changes that once would have taken months in just a matter of days - so you can take advantage of new opportunities without depleting your budget or affecting your speed to market.

What's more, while InsFront/InsBack enables you to easily create and maintain rates, rules, output documents and reports, the system also supports new and unique coverages. You simply set up the system any way you like to meet your specific needs. In short, our proprietary tools provide smart short-cuts, so there's never a shortage of power or options.

We Know Insurance And Technology.

To create and support first-rate insurance software, you need a solid foundation in both insurance and technology. At OpenFlex, the breadth and depth of our industry and technological expertise is unmatched. Because our staff has worked in all areas of the insurance industry, we understand your business problems. And, being systems experts, we can best implement the most current technology to provide comprehensive business solutions.

Ours Is A Dynamic Partnership.

Our customers view OpenFlex as a business partner. In fact, InsFront/InsBack users play a key role in determining the direction of product development. Since the beginning, our clients’ input has been a crucial factor in our ability to add the right enhancements.

As a new client, you’ll be assigned a Program Manager and an Implementation Engineer who will coach you from analysis and design through live implementation to ensure a smooth and timely transition. In addition to their product and industry expertise, our consultants have strong backgrounds in project management and needs analysis. Their focus throughout the cycle will be on transferring knowledge to your staff. If, however, you’re not ready to take complete control of the system at the end of the implementation cycle, that’s no problem. OpenFlex’s technical staff is always available.

At OpenFlex, our goal is to provide you with all the support necessary to ensure your peak efficiency and maximum profitability. So join in our dynamic partnership today. Your operation will run faster and smarter tomorrow.