Most customers choose, especially for their first OpenFLEX -based implementation efforts, to supplement their staff with highly qualified OpenFLEX consultants through all phases of the project. For those customers, we offer the Standard Consulting Service. This service offering spans all phases of the implementation effort from planning through post-production operational reviews.

Through this service, OpenFLEX Professional Services provides complete consulting teams or individual consultants that can translate customer business requirements into an efficient OpenFLEX solution. Leveraging their extensive knowledge and experience of insurance solution and LMS using OpenFLEX and its partner's products, the consulting teams can provide expert assistance in the design, implementation, testing and deployment of an integrated system, thereby maximizing the customer's return on investment.

The scope of activities covered in this service can include:

Project Initiation

• Definition of integration requirements and business processes to be automated
  
• High-Level Business Solution Architecture and Design
  
• Detailed project plan and work break down structure
  
• Resource estimation (people, skills and hardware)
  
• Software installation and configuration
  

Analysis

• Use case capture and abstraction
  
• Interaction diagram development
  
• State Modeling
  
• Event flow and specification
  
• Specify set of components for design and development
  

Design

• Logical, physical and performance architecture definition
  
• Interface design
  
• Detailed backend and middle tier analysis/design
  
• Detailed error handling design
  
• System, integration, and performance test planning
  
• Prototyping
  

Implementation

• Custom logic implementation
  
• Error handling implementation
  
• GUI implementation
  
• Workflow and security configuration
  
• System, integration, and performance testing
  

Deployment

• Deployment strategy and procedure development
  
• Release management and supporting scripts
  
• Operational readiness assessment
  
• Backup and recovery procedure implementation
  
• System monitoring procedure and scripts
  
• Production system cut over assistance
  
• Performance optimization
  
• Fail over setup and configuration
  

The scope, specific activities, and duration of each Standard Consulting Service engagement are dictated by the nature of each customer's unique requirements. A qualified OpenFLEX consulting professional will work closely with the customer to develop a statement of work that clearly defines the specifics of the effort before the project begins. This ensures that the customer's requirements and expectations are clearly understood before initiating any project activity.

For more information, please contact us at services@OpenFLEX .com.